Information in this section is provided to make your visit as convenient as possible. If you need any other assistance with your registration process, please feel free to call our Registration Department at (928) 704-6795 between the hours of 8am – 4:30pm. Specific registration questions can be emailed to our Registration Department through our Contact Us Section.

Inpatient Stay

The Inpatient Admitting Department is located in the front of the hospital, near the main entrance, and is open Monday through Friday from 5:30 a.m. to 4:30 p.m.  Patients coming to the hospital for surgery or inpatient medical treatment should access this area.

All surgeries are scheduled through the Surgery Department by your physician’s office.  Pre-screening and preparation for your surgery is completed the day before your procedure by appointment. The Pre-screening staff can be reached by calling (928) 763-0662, 6 a.m. to 6 p.m.

Arrangements for your admission have been made by you and your physician.  Your physician has provided the hospital with the essential information about you and your medical history.  However, at the time of admission, you or your designee may be asked to provide additional information in order to complete your medical history and financial arrangements.  All information provided is preserved as part of your medical record and is treated in strict confidence.

Please be prepared to pay for any deductibles and/or co-pays that are required by your insurance carrier. WARMC will routinely require pre-authorization or other financial arrangements prior to performing any non-emergent tests or surgeries. Our representative will follow up with your insurance company to ensure that a pre-authorization is obtained, but we urge you to make sure that your insurance company is informed about the tests or surgery you are planning before your arrive at the hospital (except of course in an emergency).

If you do not have insurance, you will be asked to pay for your scheduled service before it is rendered.  A financial counselor is available to assist you with questions.When you arrive at the hospital we ask that you bring only necessary items such as: 

• your physician’s written order
• insurance card(s) and personal identification card
• living will and/or durable power of attorney (one can be provided for you days in advance of your stay if you wish)
• sleepwear and personal hygiene items of your choice. 

It is important if you wear eyeglasses, dentures, hearing aids, contact lenses, etc. that you bring a carrying case or protective container for these items.  The hospital cannot be responsible for lost or misplaced items.  In addition, please do not bring items of value such as jewelry, money, etc.  The hospital cannot be responsible for items left in the room.  WARMC does have a safe where items can be safeguarded if absolutely necessary. Bringing medications from home is also highly discouraged.  Your physician will prescribe any medications you may need during your hospital stay.

Most patient rooms are semi-private, however private rooms are available dependent on your location within the hospital.  Every effort will be made to assign you to a room that meets your needs.  Each bed is equipped with side rails and bed controls.  When you arrive to your room, you will be oriented on temperature controls, bed controls, TV remote and in-room phones.  In addition, meal planning and cafeteria hours will also be discussed. 

As you prepare to go home, a representative will discuss any services needed including home health care, durable medical equipment needs, rehabilitation or nursing home placement.  Please do not hesitate to discuss any questions or concerns you may have at any time during your stay.

Outpatient Admissions Through the Emergency Department

After 4:30 p.m., the Emergency Department at WARMC handles all patients requiring admittance.  The Emergency Department Admitting area is located on the east side of the main hospital and is open 24 hours a day, 365 days a year. 

Outpatient Testing

The Outpatient Registration area is located on the east side of the main building near the Emergency Department entrance.  Hours of operation are:  Monday through Friday 6 a.m. to 6 p.m.  Outpatient registration caters to our patients having x-rays, labs and pre-surgical testing and other tests and treatments that just require minimal time in the hospital setting. 

When you come to WARMC for outpatient testing please bring your insurance card(s), personal identification card, and written physician’s order.  If you wish, you may also bring your living will and/or durable power of attorney.

Silver Creek MRI

If you are scheduled to have an outpatient MRI, then you have chosen Silver Creek MRI located on the east side of the WARMC campus.  Please come with your physician’s written order, insurance and/or payment information and one form of personal identification.  Silver Creek MRI operates Monday through Saturday 8 a.m. to 4:30 p.m.

WARMC Outpatient Imaging Center

Several outpatient imaging tests can be done without even coming to the main hospital.  Services such as mammography, diagnostic x-rays, CT scanning and ultrasound can be performed at the Imaging Center.  WARMC Outpatient Imaging Center is located at 1245 E. Hancock Road and hours of operation are:  Monday through Friday 8 a.m. to 4:30 p.m.  Please bring your physician’s written order and insurance and/or payment information and identification with you when you arrive.  To see if your test can be completed at our Hancock location, please call (928) 704-8889 or (928) 763-2585 for more information.